Meet the One World Cover Team

We’ll improve the lives of your staff, by delivering world-class employee benefits programs, with predictable and sustainable renewals, with empathy, warmth and care.

One World Cover for international organizations and Schools

One World Cover for International Organizations and Schools

International organizations and schools partner with One World Cover to strategically balance their health insurance programs, so they can predictably and affordably deliver amazing benefits every year to their employees and their families.

If your company, school or organization is looking to do the same, get in touch.

We firmly believe our capabilities and experience working with international organizations, coupled with our continued investment in technologies to support our clients, differentiates us as the most suitable partner for your organisation.

One World Cover Senior Leadership team

A snapshot of the the One World Cover leadership team.

David Bortz

Head Of Strategy For New Clients (20+ Years international markets)

Michael Pennington

Customer Experience Director (20+ Years international markets)

Nancy Cui

General Manger (25+ Years international markets)

Dr. Rehan Farook

Customer Experience Manager (16+ Years International Markets)

Senior Leadership Team 

David Bortz – Head of Strategy for New Clients

David is the Head of Strategy for all large accounts. David has hands-on experience with designing sustainable health insurance programs for hundreds of international schools, companies, and is one of the very few brokers globally that has extensive experience working with IGO’s.

David has also led Health and Benefits broking and placement teams with OWC.

He provides strategic account management to OWC clients, focusing on two main areas:

● Staff/faculty satisfaction

● Long term financial sustainability

David has over 20 years’ experience in the health and benefits industry, living as an expat in Seoul, Beijing, and Shanghai since 2002, and working with clients all over the world.

Email: [email protected]

Michael Pennington – Head of Customer Experience

Michael is the Head of Customer Experience for all accounts His duties include ensuring the NPS levels of members is > 8.5

Michael has hands-on experience with implementing sustainable health insurance programs for hundreds of international schools.

Michael has personally delivered orientations to hundreds of faculties and tens of thousands of members over the last 15 years.

Michael specializes in problem solving, faculty communications, school & hospital partnerships, and innovative ways of making school programs amazing.

Michael has over 15 years experience in the health and benefits industry, and more than 20 years working as an expat. 

Michael resides in Shanghai.

Email: [email protected]

Dr. Rehan Farook – Customer Experience Manager

Rehan is a certified Doctor with over 11 years of experience in the health Insurance market, meeting clients to help understand their coverage and has experience in handling a team of doctors, nurses, and customer service agents in one of the leading global brand health insurers.

Rehan specializes in claim adjudication and has experience in the creation of Health Insurance Products from the ground up by advising and assisting actuaries, underwriting teams and, sales team and developing innovative medical solutions to reduce premiums and increase enrolment in value-added services.

Email: [email protected]

Gouri Dattawadkar – Senior Customer Experience Technician

With over 10 years of experience as a health Insurance broker, Gouri has a wealth of experience in assisting HR teams, and their individual members. Gouri consistently receives fantastic reviews from clients and their members.

Email: [email protected]

Nancy Cui – GM, China

Nancy is a vastly experienced insurance broker who has handled the general insurance requirements for an extensive list of major engineering and national infrastructure construction projects across China, including various nuclear power plant projects, the “Birds Nest” Beijing Olympic Stadium and the Three Gorges Dam project. With more than 25 years working experience in the international insurance broking field, Nancy previously held the role of general manager of HSBC Insurance Brokers in Hong Kong – China division for over eight years. Prior to HSBC, she was with Minet Asia (now Aon).

Email: [email protected]