Contact

Contact us by Zoom

Contact via Zoom

Our clients have globally mobile teams, and to offer the best support we offer (and encourage) video consultations to EVERY single client, ALL year round. 

We have specialists and support staff servicing all regions globally. Please select the most relevant option below and we’ll automatically direct you to the correct support specialist.

New to One World CoverInterested to learn about becoming a One World Cover customer, and want to speak with our experts:


Existing Customers – Faculty, staff, family and individual members with questions around your health insurance plan, or needing assistance with a claim matter, and want to speak to our support specialists:

Other Contacts

Our standard hours of operation are from Monday to Friday, 9am-6pm CST (Hong Kong) time. Please don’t hesitate to schedule a zoom, call us, email us, or fill in the form below and we’ll contact you. We’re here to help.

Hong Kong: +852 8177 7694

PR China*: +86 21 5100 1960

United States: +1 832 345 1516

[email protected]

Hong Kong: Suite 2603, 26th Floor, No.1 Harbour Road, Wanchai

PR China*: Suite 304, Asia Business Building 2, 1243 Dongfang Road, Pudong, Shanghai 200127

上海市浦东新区东方路1243号亚洲商务楼2幢304室 200127

* Within PR China, all service and enquiries are handled by One World Cover division of Evertrust International Insurance Brokerage Company Ltd. Shanghai Pudong Branch, regulated by the China Banking and Insurance Regulatory Commission (CBIRC). 

Send us a message

Send us a message using the form below and a member of our team will get back to you within 24 hours.

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