Real-Time Travel Risk Alerts and Security Support – Included in Your Health Insurance, Often Overlooked
Many international health insurance plans include more than just medical coverage. Bundled into your policy may be access to real-time travel risk alerts and security support – features that often go unnoticed but can be lifesaving, especially for globally mobile employees or staff posted in higher-risk regions.
These services don’t replace evacuation insurance or medical assistance, but they provide immediate information and non-emergency support before, during, and after a security-related incident.
What These Services Typically Include
Travel risk alert services are designed to keep members informed and better prepared when traveling or living abroad. Features can include:
- Real-time alerts about emerging risks, such as political unrest, natural disasters, terror incidents, civil demonstrations
- Travel safety tips and local security updates
- Location-specific risk ratings
- Pre-travel advisory reports for specific destinations
- Access to emergency planning resources
- Hotlines for travel and security questions (non-emergency)
These services are powered by third-party security firms like WorldAware, Crisis24, or International SOS. Insurers license their platforms and embed the services as a value-added benefit within your plan.
For example:
- Cigna partners with FocusPoint International for their Crisis Assistance Plus program providing support to global travellers with 24/7 multilingual response centres
- Allianz collaborates with Crisis24 to provide expat security and safety support services to their members
How This Differs from Evacuation Insurance
It’s important to note: these are informational and preventive tools. They do not provide coverage for the cost of evacuation or crisis response services. That type of support falls under:
- Passive war and terrorism cover – which covers medical treatment resulting from an attack
- Political evacuation or security evacuation insurance – which may cover the cost of transport out of a danger zone
READ MORE >> Are You Covered for War, Terrorism or Evacuation?
In other words, travel security services tell you what’s happening and what you should do – but they won’t extract you from a dangerous situation. For that, you need separate coverage.
Why These Services Matter
Even if you’re not in a high-risk zone, security alerts can be essential when:
- Political protests disrupt access to healthcare
- Natural disasters strike without warning
- Transportation hubs shut down
- An incident affects your local area while abroad or at home
And for employers, these services help you meet duty of care obligations, ensuring your team is informed and supported wherever they are.
Don’t Let These Services Go to Waste
These benefits are typically already included in your health insurance plan – at no extra cost. But many employers and staff are unaware they exist. That’s where One World Cover helps.
We can:
- Identify which services are available in your plan
- Promote them effectively to your team
- Incorporate them into onboarding and pre-travel briefings
- Make sure staff know how to access and use them
These are high-value tools that contribute to safer, more confident travel – and help reduce medical and crisis-related claims in the long run.
To learn more please get in touch: [email protected] or click here to contact us.
